I compiled 42 (i.e., ALL) the tour reviews I’ve received on Google, ToursByLocals and TripAdvisor/Viator, and gave CHATGPT the following task prompt:
BACKGROUND: My name is Walt Goodridge. I am a tour guide. I offer personalized, customizable, all-day World War II tours, “Saipan in a Day” tours, and “Tinian to Hiroshima tours” as well as trekking and adventure tours on the islands of Saipan and Tinian, Commonwealth of the Northern Mariana Islands. I wish to create a compelling value proposition for advertising and marketing my tours based on what satisfied customers have actually said. Following are all the reviews I’ve received for my personalized, all-day tours of the islands of Saipan and Tinian, Northern Mariana Islands. Each review starts with a “Customer: Name” followed by tour details in some instances, and the actual review (some are multiple paragraphs; each new entry begins with “CUSTOMER.”
TASK: Please analyze the reviews and provide:
(a) 10 descriptive words that appear frequently
(b) 3 to 5 benefits or value that are frequently alluded to or addressed by the customer
(c) 3 to 5 compliments that are given by the customer
(d) Any other benefits and themes that YOU identity that could be used to craft an overview of my tours’ unique selling proposition
(e) an 80-100 word overview of my tours (less than 450 characters)
Based on the reviews, here is an analysis:
(a) 10 Descriptive Words:
1. Personalized Experience: Walt tailors tours to individual interests, ensuring a unique and customized experience.
2. In-depth Knowledge: Walt’s extensive knowledge provides a deeper understanding of Saipan’s history and culture.
3. Flexibility: He is flexible in adjusting the itinerary based on customer preferences and requests.
4. Insider Access: Walt offers access to private collections and arranges special visits, enhancing the tour experience.
5. Comprehensive Experience: Customers cover a wide range of historical and cultural sites, maximizing their time on the islands.
1. Knowledge and Enthusiasm: Customers consistently praise Walt’s depth of knowledge and passion for the subject matter.
2. Flexibility and Accommodation: Walt’s willingness to adapt the tour to customer preferences is highly appreciated.
3. Engaging Conversations: Guests enjoy the meaningful and engaging conversations with Walt, adding a personal touch to the experience.
4. Attention to Detail: Walt’s meticulous planning and attention to detail, including timestamped itineraries and post-tour updates, are valued.
(d) Additional Benefits/Themes:
1. Personal Connection: Walt’s willingness to share personal stories and experiences creates a more intimate and enjoyable tour.
2. Rare Insights: Customers appreciate the opportunity to learn about Saipan’s history from someone who has lived elsewhere and now calls it home.
3. Off-the-Beaten-Path Experiences: Walt takes guests to places that larger tour groups may not have access to, providing a more unique and exclusive experience.
(e) Tour Overview (80-100 words):
Discover Saipan with Walt Goodridge, your knowledgeable and enthusiastic guide. Enjoy a fully personalized tour tailored to your interests, whether it’s exploring World War II sites, immersing in nature treks, or delving into Saipan’s rich cultural history. Walt’s flexibility ensures your itinerary reflects your preferences. Gain rare insights from someone who’s embraced Saipan as home after an adventurous journey. With access to private collections and off-the-beaten-path locations, you’ll experience Saipan in a way few can. Engage in meaningful conversations, capture stunning memories, and leave with a comprehensive understanding of this beautiful island.
You’re welcome! If you have any more questions or need further assistance, feel free to ask. Good luck with your tours, Walt!
You can check out the actual reviews below, but if you actually wish to request a tour, contact me directly (www.discoversaipan.com) to save on cost:
(a) TripAdvisor: https://www.tripadvisor.com/ShowUserReviews-g60716-d8818668-r510130398-Discover_Saipan-Saipan_Northern_Mariana_Islands.html
(c) ToursByLocals: https://www.toursbylocals.com/TBL/WebObjects/ToursByLocals.woa/wa/reviewsFancybox?guide=13181